Shipping/Delivery
Your order will be shipped within approximately 24 hours when credit has been approved. Exceptions* are noted below.
An invoice with colour, size, and price(s) will be enclosed with the order together with your copy of the credit card slip used.
North American Shipping
Free shipping on Canadian orders over $75.00 CAD (taxes excluded.)
Free shipping on U.S. orders over $75.00 CAD (no Canadian taxes apply)
We will ship in Canada and to the U.S.A. by air unless weight & dimensions costs preclude this service and ground service will then be employed (unless requested otherwise).
Due to increased postal rates orders under $75 will incur $10.00 CAD handling charge
(Note: NO Canadian taxes apply on EXPORTS from Canada)
Customers are responsible for destination-country/import VAT as applicable
Overseas Shipping Charges
RCMP Stetsons*:
Air mail only is used for Stetsons.
Insured Air Mail for Stetsons to UK/Ireland & EU Countries
will carry an additional $30 CDN. Delivery is usually under 5 days.
Overseas Shipping- All other items:
Surface mail will be used on all orders unless otherwise requested. Please specify.
Air Mail costs will be "actual" and these costs will be added to your credit card.
As Air Mail charges vary by weight, please enquire.
Restrictions
We reserve the right to sell/deliver only to jurisdictions where
our stringent service levels can be achieved. In such circumstances we reserve the right
to decline at our discretion unless we FIRST receive full payment
in advance (International Money Order) in Canadian funds. An appropriate
form will be forwarded to you to cover/explain.
Couriers
UPS courier services are available with a variety of delivery options. We invite your enquiry for
our quote. Please indicate the urgency of your delivery needs.
Fax Ordering
If you would rather order via fax please download and use our
Fax Order Form.
Product Availability
All items shown are stocked at the Mountie Store
headquarters. The exceptions are as follows:
- RCMP Stetson* 4 week custom-production
- Leather jackets * 4 week custom-production
- Rings * 2 weeks custom-production
Our Guarantee
Your satisfaction is guaranteed. Should
you not be completely happy with any item, please return (prepaid) to
the address shown on invoice. When the item is received in good
order in Markham, we will apply credit to the card and a receipt
will be mailed to you.
NOTE: Shipments from abroad must bear
outside package markings stating:
"DOMESTIC GOODS RETURNING TO CANADA"
Your order will be shipped within approximately 24 hours. We maintain all inventories
at our Markham headquarters.(exceptions as above*). On occasion, due to high demand
we may be awaiting replacement inventory. If an item has been discontinued, a
replacement of like value will be offered. Gold items are subject to the
bullion market and may change accordingly. We will always advise your order's
status. Should a delay be expected you will be e-mailed within 24 hours.
Custom Made Items
Leather jackets/RCMP Stetsons/Rings, which you return because of size may
incur a re-stocking charge of 15% of their cost.
Updated December 2005.
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